It's almost 250 days since the quarantine period started in the Philippines and we can say that this pandemic has definitely changed the way we live. With almost everything shifting to online and digital transactions like e-commerce, webinars, virtual events, and online classes, there are still some things that we have to do offline.
For us, these are bank transactions. Despite the availability of online banking, there are still instances that we need to go to the branch to transact and this is the reason why are happy to know that the branches of BDO Unibank, Inc. and BDO Network Bank are all open to serve more clients.
It is great that BDO is able to keep its products and services within reach amid the General Community Quarantine (GCQ) or Enhanced Community Quarantine (ECQ) guidelines and keeping their promise to find ways for their clients.
When ECQ was declared, BDO strived to keep as many of its branches open while observing health and safety measures. In Luzon, about 130 stayed open in March. This number would more than double to 500 a month later and reach the 800th mark in May. Come June, as more cities were placed in GCQ, 1,000 or nearly all of its Luzon branches have been serving clients.
Meanwhile, in Visayas and Mindanao, all branches remained open.
“We understand the value of having financial access during this challenging time, be it for paying for utilities, loans, or everyday essentials to survive the day. Today, we are operating at a 100% nationwide, thanks to the commitment and resilience of BDO’s 38,000-strong workforce, a true testament to our ‘We Find Ways’ service philosophy,” said Nestor V. Tan, president, and CEO.
While many establishments are still operating on shortened business hours, BDO and BDO Network Bank branches are open until 4:00 pm and ready to accommodate various banking needs, including Forex and encashment requirements.
BDO assures clients that its branch personnel, including its office-based employees undergo regular health checks while its premises are managed under the most stringent safety protocols. Inside every branch, personnel, and clients are required to wear facemasks and face shields at all times, apply hand sanitizers, and observe social distancing.
“We would like to thank our clients for their continued trust in BDO. We remain committed to finding ways for you and your business,” concluded Tan.