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Thursday, November 11, 2021

BDO Reminds Clients to Ignore and Delete “Deactivation” Emails

Happy Singles Day! Are you done shopping? I am so happy and excited as there are so many great deals and offers available. Honestly, it's so hard to resist when you can complete your purchases with just a few clicks. 

Anyway, as we make more digital and online transactions, we'd like to encourage you to be responsible and careful as well. 

BDO Unibank reminds clients that they will NEVER send a warning message about account deactivation as banks do not deactivate accounts via email, text, or call. Moreover, they will never urge clients to click on links that lead to websites asking for personal information to verify their identity and prevent account deactivation.

BDO continues to advise its clients to do the following steps to outsmart scam messages:

Check the email sender’s address. Scammers can change the sender name but not the email address. If the email sender’s address doesn’t end with, it’s a scam email.

Double-check a link before clicking on it. Using a computer, clients can point their mouse cursor at the link to reveal the website address. Using a mobile device, clients can “long press” a link to see a preview of the web page it goes to. Remember, BDO will never send links to a web page asking for confidential information.

Be wary of the message. Scammers alarm clients by informing them of an unauthorized transaction using their bank account. They will include details such as the total amount as well as the date and place of purchase. BDO assures clients that it will never send this kind of message via text message and email.

BDO encourages clients to report suspicious incidents to or get in touch with its representatives by logging in Messenger and looking for BDO Customer Care with the blue verified checkmark from Facebook. Clients may also call its hotline at 8631-8000 or email BDO at


  1. I have fallen for scams before. I'm much better now. It's so frustrating!

  2. I am glad that BDO Unibank always sending their clients text messages regarding this kind of activity. They make sure that their client's accounts and money are safe in their bank.

  3. OOoof yes we can all do with a good reminder about cyber security regularly. Not clicking on links is a hard one for me but never bank related stuff, no way, i log in the old fashioned way! I'm always very careful to look at the email address, mispelling, and suspicious calls to action for sure!

  4. Yes, so important to be wary of emails! Thanks for the tip on checking links.

  5. Such a great reminder. Thank you!

  6. It is so important to make sure you stay on top of scams and not get sucked into one. Always make sure that links are safe, and don't give away important information!

  7. thanks for this reminder.. always need to double check before we click on links