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Saturday, October 3, 2020

10 Things We Know About the Bacolod Contract Tracing (BaCTrac)

You might be seeing a lot of posts online about the newly implemented Contract Tracing Program of Bacolod City. Unfortunately, some netizens have shared some confusion and difficulty in registering and getting their BaCTrac card. 

So, we would like to shed some light on this by sharing with you 10 Things We Know (so far) about the BaCTrac app: 

1. The app is developed by the Provincial Government of South Cotabato and we are grateful that they allowed us to use their system. Unfortunately, they won't be able to change some details thus, you will see "South Cotabato" in the website when signing up. Don't worry! That's okay and you can still continue with the registration. 

2. There are a lot of citizens trying to sign-up at the same time so you might encounter problems accessing the LGU website. Instead, you can try accessing it through these links: 

3. You can register as a family. No need to sign-up individually. All you need to do is indicate the head of the family then add your other family members.

4. They will only ask you information such as when registering: 
  • Full Name
  • Home Address
  • Email Address
  • Contact Number

5. You have to choose BACOLOD instead of Negros Occidental under the province field in order to proceed. 

6. After submission, it will automatically generate a printable ID with your, name, address, and QR code that you need to scan when visiting business establishments and government offices. 

7. Once you have your ID, it is important to attach a photo. This will help the authorities make sure that the one using the card is the owner. Those who are caught using another person's card will be fined.

8. Everyone is encouraged to register. Registration is open until October 11, 2020. If you did not register or do not have the card, you will instead be asked to manually write/ use the physical logbook. 

9. Business and government establishments are required to download the mobile app’s “CCTS Logger” on Google Store to be able to scan BaCTrac cards. The cards are used to sign in to a digital logbook, through scanning the QR code, upon entry into government premises or private establishments for the purpose of recording the date and time of visit.

10. Failure to register within the prescribed period will be penalized. Under the ordinance, penalties ranging from P1,000, P2,500, and P5,000 and/or imprisonment for not more than six months for the first, second, and third and succeeding offenses, respectively, await private establishments and government offices that fail to comply.

For more details, you visit Bacolod PIO's FB page


  1. Hello po. Good morning. May updates na po ba regarding sa pag-edit nang mga details? Kase po mali yung nalagay na middle name ng isa kng kasama.Thanks you po in advance

  2. May paraan po ba ma update yung address sa bactrac ko... I'm from out of town at nalagay ko yung address nung workplace ko instead of my home address... Thanks po

  3. i have the same issue. i moved to a new address. i want to change my old address.

  4. Is there anybody can change the address?? Please enlightened me